Courses at Manchester Airport Academy

Pack your ambition

Find your next job

The airport provides an enormous range of employment opportunities, from entry-level roles for those looking to start their career in aviation, to senior roles.

The on-site employers are always looking for friendly and dedicated people who enjoy working in a dynamic environment and offer rewarding careers to suit various skills and experiences.

Our training programmes help applicants develop their skills and access career opportunities at the airport.

The latest vacancies and training programmes are listed below.

two women and a man sat at a table with one woman taking notes

Pre Employment Courses - Future Talent

All of our courses offer a unique opportunity to get onto the first rung of the career ladder within the Aviation industry.

The courses are delivered by professional tutors, who have the experience, knowledge and passion to ensure the programme is beneficial and enjoyable for all learners.

See the course options available.

Aviation – 5 Day Training

The five-day free accredited training course will cover:

  • The aviation industry

  • Aviation terminology

  • Airport locational geography

  • Customer service in aviation

  • Teamwork in the aviation industry

  • Preparation for entry to employment in the aviation industry

Customer Service Training – 5 Day Training

The five-day free accredited training course will cover:

  • Different types of customers, products and services within the Aviation industry

  • How to meet customer needs and expectations to achieve customers satisfaction within the Aviation Industry

  • Appearance and behaviour in the customer service role within an airport setting

  • Legislation, regulations, and procedures relating to customer service that relates to the aviation industry

  • Dealing with, and communicating customer problems with others

Hospitality & Catering – 2 Day Training

The two day free accredited training course will cover:

  • Information on how to serve food and drinks in restaurants, bars and coffee shops within the Airport

  • To develop confidence in keeping things clean and tidy and giving great customer service to all passengers

  • To work in a kitchen - from storing food hygienically to cooking simple dishes ( Food Hygiene training on request)

Upskilling Programmes for on-site employees

One day face to face or virtual free workshops to support continuing professional development.

Workshops include:

  • Personal Resilience

  • Resolving Conflict

  • Managing own Finances

  • Understanding Mental Health

  • Problem Solving

  • Forming Positive Relationships

See the course options available.

English and Maths Courses

  • Entry 1 – Level 2 Functional Skills

  • GCSE

  • Keeping up with your kids’ maths homework

  • Budgeting

Digital Skills

  • Entry level digital skills

  • L1 digital

  • Practical everyday digital skills (universal credit, banking, etc.)

  • Essential Digital Skills

Online Learning

E-Learning Opportunities with Manchester Airport Academy

Learn at your own pace | Anytime | Anywhere

Are you looking for free online courses for personal or professional development?

We have access to a large suite of online courses to help you progress within your career or study something in the leisure industry. You can study at your own pace and all courses are free *.

Be supported by an assessor to gain a recognised level 2 qualification, you can study at home and further progress your career

All the courses listed in this brochure can be completed from the comfort of your own home, with no need to come to College or the Airport Academy

*Courses are free to anyone aged 19yrs+ who have lived in the UK for a minimum of 3 years

Contact us

For any further information on courses and how to apply do not hesitate to contact us

T: 0161 489 3907